SPEED AWARENESS: FREQUENTLY ASKED QUESTIONS

When do the courses run?
Three courses are run Monday to Thursday and two on a Friday, details as follows:

• Morning Workshop (AM) – Arrival from 9:00am for registration, introductions and refreshments
• Afternoon Workshop (PM) – Arrival from 1:00pm for registration, introductions and refreshments
• Evening Workshops (Evening) – Arrival from 5:00pm for registration, introductions and refreshments.

Occasionally a Friday Evening and a Saturday AM workshop may be held and you may be offered this as an alternative to normal courses.

What are the parking facilities?
Please note there is a onsite vistours car park at Bridge Business Park as shown on our map. Please allow sufficient time as you will have to make other arrangements should this be full.

Can I change my course date?
Course dates can only be changed in exceptional circumstances. Evidence will be required in certain situations. If you are offered a new date no further dates will be offered thereafter.

What happens if I arrive late?
You must arrive on time for your course. Late arrivals may be refused entry and, unless under exceptional circumstances, will have their files returned to Leicestershire Constabulary and offer of a Driver Education Workshop withdrawn.

What happens if I leave early?
You are required to complete the full course. Failure to do so will result in your file being returned to Leicestershire Constabulary and offer of a Driver Education Workshop withdrawn.

What happens if I do not attend?
If you do not attend the course, and fail to provide evidence of exceptional circumstances, your file will be returned to Leicestershire Constabulary.

Can I pay by instalments?
The course fee is a set amount and cannot be reduced or paid in installments.

I don't live in Leicester; can I attend elsewhere?
Providing your chosen area caters fully for your needs, it may be possible to transfer your workshop to another area. For details of course venues, please visit driver-improvement.co.uk

Can I attend voluntarily?
At this time courses are only offered on a referral basis from Leicestershire Constabulary.

Do I need to inform the police I have attended?
No, the Driver Education administration team will notify Leicestershire Constabulary of your attendance on the course.

I have special needs, can these be accommodated?
We can cater for most situations. Please answer the relevant questions on the workshop request form, or ring our office to discuss your needs.